Shopping e-shop for goods Alus.live rules
1.1. MB "Alus gyvai" in kk : 305122915 Registration address: Vytenio g. 50 vilnius, hereafter referred to as - Alus.live
1.2. Buyer - 1) legal entity; 2) a natural person who is a person who has reached the age of majority and whose legal capacity is not restricted by court order;
1.3. Countries - Buyer and Alus.live together.
1.4. Alus.live partner - legal entity: 1) Providing or providing Alus.live services such as transportation or similar. 2) joint actions or projects such as support, event organization or other commercial or public projects.
1.5. Personal data - any information relating to a natural person, a data subject whose identity is known or may be directly or indirectly identified using such data as a personal code, one or more persons having a physical, physiological, psychological, economic, cultural or social character signs.
1.6. The Rules - This is the "Purchase - sale of goods in electronic shop Alus.live. rules ".
1.7. Account - The result of the Buyer's registration with Alus.live, which creates an account that keeps his personal data and order history.
2. General provisions
2.1 The Buyer confirms the Rules and has read them and has ticked the box “By ticking You agree to the Terms and Conditions”. The Rules approved in this way are a binding legal document of the Parties, which determines the Buyer and Alus.live rights and obligations, terms and conditions for the purchase and payment of goods, order of delivery and return of goods, liability of parties and other purchases of goods. Terms related to Alus.live.
2.2 Alus.live reserves the right to change, amend or supplement the Rules at any time, subject to legal requirements.
2.5 Buyer can order and buy goods Alus.live choosing one of the following:
2.5.1 signing up online to create an Account Alus.live (by entering your username and password);
2.5.2 Internet without registering for Alus.live;
2.5.3 in the physical store, Kauno str. 30 Vilnius without disclosing personal data.
2.6 Contract between the Buyer and Alus.live is considered to have been made from the moment when the Buyer has chosen the item (s) he / she has purchased and has formed the shopping cart, confirms the payment by familiarizing himself / herself with the valid Rules.
2.7 Each Purchase Order is registered and stored Alus.live database.
2.8 Alus.live sends all messages to the e-mail address provided in the Buyer's registration form.
2.9 The Buyer sends all messages and questions via e-mail. by email: firstname.lastname@example.org
3. Buyer's rights, duties and responsibilities
3.1 The Buyer has the right to purchase the goods and must pay for them and accept them in the manner prescribed by these Rules.
3.2 The Buyer is responsible for the actions taken using the Alus.live.
3.3 The Buyer shall have the right to withdraw from the Purchase and Sale Agreement with Alus.live and change or return the purchased goods to these Rules and Warranty Warranty Service, Goods Replacement and Return Policy in accordance with the established procedure.
3.4 Buyer Alus.live must provide complete and correct personal data in the registration form. If the Buyer does not provide accurate data on the registration form, the Seller shall not be liable for the consequences arising from it., The Buyer shall assume all the resulting risk of loss.
3.5 The Buyer undertakes not to disclose his / her registration and login data to third parties. If the Buyer loses his login details, he must immediately inform Alus.live email email@example.com. Alus.live is not responsible for the actions of third parties using the Buyer's login data until the moment of informing. In this case, Alus.live and has the right to consider that the actions have been performed by the Buyer.
3.6 Alus.live saves cookies to the customer's computer (device) to provide full service Alus.live website. The recorded information is used to identify the Buyer as the previous user of the site Alus.live traffic statistics. The buyer can view the cookies at any time and can delete the saved cookies.
3.8 The Buyer, using Alus.live, undertakes to comply with these Terms and Conditions and other terms and conditions expressly stated Alus.live and do not violate the laws of the Republic of Lithuania.
4. Rights, Duties and Responsibilities of the Seller
4.1 If the Buyer is trying to hurt Alus.live for stability and security of work or in violation of its obligations Alus.live has the right to restrict or suspend access to the beer immediately and without notice Alus.live or cancel the Buyer's registration.
4.2 Alus.live may terminate temporarily or at all in the event of significant circumstances Alus.live activity without prior notice to the Buyer.
4.3 Alus.live has the right without prior notice to the Buyer to cancel his order, if the Buyer, having chosen the payment methods provided for in Paragraphs 5.5.1 or 5.5.2 of the Rules, does not pay for the goods within 2 hours.
4.4 If Alus.live has links to websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities carried out there, does not supervise, control or represent these companies and individuals.
4.5 Alus.live shall be exempt from any liability in the event of loss due to the Buyer failing to comply with these Terms and Conditions without complying with Alus.live's recommendations, even though such a possibility has been granted to him.
4.6 Alus.live can initiate various actions at its own discretion.
4.7 Alus.live has the right to unilaterally change the terms and conditions of the shares unilaterally without notice, and unilaterally, without notice.
4.8 Alus.live commits itself to these Terms and Conditions Alus.live make it possible for the Buyer to use the services provided by Alus.live under the conditions specified in the documents.
4.9 Alus.live undertakes to provide the Buyer with the information established in Article 6.2287 of the Civil Code of the Republic of Lithuania in a clear and understandable manner.
4.10 Alus.live undertakes to respect the Customer's privacy right with respect to the personal information contained in it Alus.live in the registration form, except in the cases provided for in the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legislation of the Republic of Lithuania.
4.11 Alus.live undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer under the conditions specified in paragraph 6 of the Rules.
4.12 Alus.live, unable to deliver the goods ordered to the Buyer due to important circumstances, undertakes to offer a similar or as similar as possible product. If the Buyer refuses to accept a similar or similar product, Alus.live undertakes to return the money paid to the Buyer within 3 (three) business days if the prepayment has been made.
5. Prices of goods, payment procedure and terms
5.1 Prices of goods indicated Alus.live in the catalog of goods, only valid when buying these goods Alus.live.
5.2 Prices of goods Alus.live is inclusive of VAT.
5.3 Delivery prices are not included and are stated separately when ordering.
5.4 Delivery price The Buyer shall be clearly indicated before the order confirmation and shall be specified in the order confirmation.
5.5 The buyer may pay for the goods three ways:
5.5.1 Using the opt-out options offered by OPAY on the Alus.live website during billing.
5.5.2 pre-bank transfer. Responsibility for data security rests with the bank in question, as all monetary operations take place in the bank's electronic banking system.
5.5.3 in a physical store, by cash or card payment.
5.6. Paying 5.5.1. and 5.5.2. the Buyer undertakes to pay immediately. In the above cases, after the payment for the goods, the shipment of the goods is started and the delivery term of the goods begins to count.
6. Delivery of goods
6.1 Goods delivered via Alus.live partner - courier service.
6.2 The cost of order delivery is calculated by Alus.live partner (courier service) pricing.
6.3 Orders to the Curonian Spit shall be delivered in accordance with the provisions in force at that time Alus.live partner (courier service) pricing.
6.4 When ordering goods, the Buyer undertakes to indicate the place of delivery of the goods.
6.5 The Buyer undertakes to accept the goods himself. In the event that he cannot accept the goods himself and the goods are delivered to the specified address and on the basis of other data provided by the Buyer, the Buyer is not entitled to express Alus.live claims for delivery of goods to the wrong entity.
6.6 Goods in stock, delivered to the Buyer after payment on the next business day or within 3 business days after payment. undertakes to deliver the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary. These terms do not apply where the goods are not in stock and the Buyer is informed about the lack of goods ordered by him. undertakes to contact the Buyer immediately and agree on the terms of delivery and other conditions.
6.7 Buyer agrees that in exceptional cases delivery of goods may be delayed due to unforeseen circumstances, from circumstances beyond their control. In this case undertakes to contact the Buyer immediately and agree on the delivery of the goods.
6.8 If does not deliver the paid order within 30 days from the conclusion of the contract. Buyer and can also agree on another delivery term. If the goods have not been delivered within this term or another agreed term, the Buyer may, depending on the circumstances, request the delivery of the items within an additional reasonable time. If the Buyer has the right to unilaterally terminate the contract.
6.9 In all cases shall be exempt from liability for the violation of the delivery terms if the goods are not delivered to the Buyer or delivered in time due to the fault of the Buyer or of third parties not related and / or independent of the Seller or due to circumstances dependent on the Buyer.
6.10 At the time of delivery, the Buyer must together with authorized representative (courier service) to check the condition of the consignment. When the Buyer signs the invoice (bill of lading) or other delivery document of the shipment, it is considered that the shipment is handed over in the proper condition. Having noticed that the package of the delivered consignment is damaged (wrinkled, wet or otherwise externally damaged), the Buyer must mark it in the bill of lading or other transfer - acceptance document of the consignment and, in the presence of the courier, write the act of violation of the free form. The Buyer fails to follow these steps is exempted from liability to the Buyer for the violation of the goods, if such violations were caused by the violations of the package, which the Buyer did not mark in the above manner.
6.11 The delivery service charge does not include the delivery of the ordered goods - this service can be ordered by the Buyer additionally from the courier service. The cost of the delivery service is determined by the pricing of the courier service at that time.
6.12 The risk of accidental loss or damage of the Goods shall pass to the Buyer from the moment the Goods are delivered to the Buyer.
6.13 If the Goods cannot be delivered to the Buyer and the Buyer has paid for the goods and their delivery, the courier service shall contact the Buyer regarding the time and / or method of delivery of the other goods. If the Buyer still fails to deliver the goods, such goods will be returned, the order will be canceled, and the Buyer will be refunded the money paid for the goods, after deducting the bank charges applicable to the Seller for the lost bank orders, the delivery fee, if applicable.
7. Product quality guarantee, expiration date and return and replacement
7.1 Deficiencies of the sold goods are eliminated, defective goods are replaced, returned according to the instructions "The Rules for Guaranteed Goods Servicing, Goods Replacement and Returns ", drawn up in accordance with Articles 6.363, 6.364 and 6338 of the Civil Code of the Republic of Lithuania; July 22 by Decree no.738 Retail Rules.
7.2 Each The characteristics of the goods sold are generally indicated in the product description of each item.
7.3 is not responsible for that existing items in their color, shape, or other parameters may not match the actual size, shape, and color of the item due to the features of the monitor used by the Buyer.
7.4 In the event that the manufacturer does not provide quality assurance for certain types of goods, provides goods with a 2-year guarantee of quality of goods, as provided for in Article 6.338 of the Civil Code of the Republic of Lithuania: no more than two years after the date of delivery of the item, is responsible for the defect of the item if the buyer proves that the defect has occurred before the transfer of the item or for reasons attributable to the seller for which the seller is liable.
7.5 does not provide warranty service for goods, directing the Buyer to a warranty service center on a case-by-case basis.
7.6 Buyer must apply for warranty service and return / replacement by email to info (eta). The application must state the reasons for the request, clearly state the VAT invoice number and the codes and names of the goods to be returned / replaced. If a warranty voucher has been issued, a copy must be attached.
7.7 In cases where, by legislation, a specific term of use is established for specific goods , the Seller undertakes to sell such goods to the Purchaser in such a way as to give him a real opportunity to use such goods before the expiration date.
7.8 More detailed information on warranty conditions and return and replacement of goods is provided " Returns " section of the " Warranty Product Service, Exchange and Return Rules ".
8 Final Provisions
8.1 These rules are based on the laws of the Republic of Lithuania.
8.2 The relationship arising from these rules is governed by the law of the Republic of Lithuania.
8.3 Any disagreement arising from the implementation of these Rules shall be resolved by negotiation. In case of failure to reach an agreement, disputes shall be settled in the manner prescribed by the laws of the Republic of Lithuania.
8.4 If the Buyer disagrees with response to the Buyer's written claim, your request for Purchased goods can be delivered by the Buyer to the State Consumer Rights Protection Service (Vilniaus str. 25, 01402 Vilnius, e-mail service (eta) vvtat.lt, tel. 85 262 67 51, fax (85) 279 1466, on the website). www.vvtat.lt (as well as Territorial Units of the State Consumer Rights Protection Authority in counties) - or fill in the application form on the EGS platform https://ec.europa.eu/odr/.8.5
Electronic dispute resolution for consumers in accordance with Regulation (EU) No… / 2010 of the European Parliament and of the Council 524/2013 Disputes that relate to contractual obligations under a contract for the purchase and sale of goods by a consumer who is ordinarily resident in the European Union and a commercial operator established in the European Union may be made via the Electronic Dispute Resolution (EGS) platform. The EGS platform is available at: http://ec.europa.eu/consumers/odr/.